Returns
Returns & exchanges. No stress, promised
Return one non-custom item within 30 days for free (U.S. only). Custom pieces are replaced free if anything is wrong.
30 days
To return or exchange
$0
First US return label
Free
Replacement for faulty items
48h
To report a damaged item
Standard items
How do I start a return?
Use the returns portal with your order number and email. You’ll get a label and instructions right away.
When do I get my refund?
Within 5–7 business days after your return arrives, back to your original payment method.
Which items can I return?
Unworn, unwashed items in their original condition within 30 days of delivery.
Custom items
Can I return a custom piece?
Because it’s made just for you, we can’t take returns for a change of mind.
Something’s wrong with my custom order
Damaged, faulty print or wrong item? Email us a photo within 48 hours of delivery and we replace it free. No need to send anything back.
Exchanges
Can I exchange for another size?
Yes. Return the item and place a new order for the size you want, so it ships right away.
Still stuck?Chat with us 24/7 or send a message. A real person replies within one business day.